HR Helpdesk Orientation Quiz

HR Systems and Reports Orientation

HR Helpdesk Orientation Quiz

To understand the level of understanding with the HR Helpdesk Orientation

Questions 1 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

True or False: Staff will be tagged NCNS if on the actual date and/or after 15 mins of his/her shift Staff has no logs, no leave/holiday request filed prior to actual planned leave date, late filing of Change Schedule/Leave/Holiday Request and staff did not notify re absence

I don't know

TRUE

FALSE

Questions 2 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

If a staff has an SSS Loan and/or HDMF Loan concerns, advise him/her to:

To submit a ticket to PB 2007: HR AskUs.

Coordinate with the HR-Onboarding and Staff Benefits Team thru Google Chat

To submit a ticket to PB2006: Finance AskUs

I don't know

Send an email to finance@cloudstaff.com

Questions 3 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

Refers to alternative arrangements or schedules other than the traditional or standard work hours, workdays and work week.

PEZA Work Arrangement

Flexible Work Arrangement

I don't know

DOLE Work Arrangement

LGU Work Arrangemen

Questions 4 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

Leave that is equivalent to reduction of working hours.

RWH Leave

432 Leave

ALC

Reduced to Half-day Leave

I don't know

Questions 5 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

True or False: Red Flag (or multiple logs) are caused by: when the user has logged out on the first tab and clicked the change status button again on a second tab or multiple clicks on the change status and hiccups on the network upon changing status of the staff.

TRUE

FALSE

I don't know

Questions 6 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

What are the different channels for HR Helpdesk

Ubertickets, Google Chat, Rocket.Chat, hrhelpdesk@cloudstaff.com, hr@cloudstaff.com

Google Chat, Ubertickets, hr@cloudstaff.com, Skype, hub-hr-admin@cloudstaff.com

I don't know

hub-hr-admin@cloudstaff.com, hrhelpdesk@cloudstaff.com, Rocket.Chat, Google Chat, Ubertickets

hrhelpdesk@cloudstaff.com, Google Chat, Rocket.Chat

Questions 8 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

This is the catch all form for the HR Department, when you can't find a form, this is the one to use.

[PB2017] HR AskUs

I don't know

[PB2007] HR AskUs

[PB2017] HR Helpdesk

[PB2007] HR Helpdesk

Questions 9 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

Who can avail of the 3-day bereavement leave?

For Single Employees, this includes the death of parents, siblings or grandparents. For Married Employees, this includes death of a legal spouse, children, parents, siblings, or grandparents.

I don't know

For Single and Regular Employees, this includes the death of parents, siblings or grandparents. For Married and Regular Employees, this includes death of a legal spouse, children, parents, siblings, grandparents, or parents-in-law.

For Single Employees, this includes the death of parents, siblings or grandparents. For Married Employees, this includes death of a legal spouse, children, parents, siblings, grandparents, or parents-in-law

For Single Employees, this includes the death of parents, or siblings. For Married Employees, this includes death of a legal spouse, children, parents, siblings.

Questions 10 of 10

Timer
60
Score
0

HR Helpdesk Orientation Quiz

When is the submission of PEZA, OSH and DOLE Headcount Report?

Weekly (every Friday) and Quarterly (every 3 months)

Monthly (every 3rd of the month) and weekly (every Friday)

Monthly (every 3rd of the month) and weekly (every Wednesday)

Monthly (every 1st of the month) and Quarterly (every 3 months)

I don't know

HR Helpdesk Orientation Quiz

You finished!

True or False: Staff will be tagged NCNS if on the actual date and/or after 15 mins of his/her shift Staff has no logs, no leave/holiday request filed prior to actual planned leave date, late filing of Change Schedule/Leave/Holiday Request and staff did not notify re absence

If a staff has an SSS Loan and/or HDMF Loan concerns, advise him/her to:

Refers to alternative arrangements or schedules other than the traditional or standard work hours, workdays and work week.

Leave that is equivalent to reduction of working hours.

True or False: Red Flag (or multiple logs) are caused by: when the user has logged out on the first tab and clicked the change status button again on a second tab or multiple clicks on the change status and hiccups on the network upon changing status of the staff.

What are the different channels for HR Helpdesk

True or False: For leave cancellation requests, staff need to submit a ticket to PB2007 HR AskUs.

This is the catch all form for the HR Department, when you can't find a form, this is the one to use.

Who can avail of the 3-day bereavement leave?

When is the submission of PEZA, OSH and DOLE Headcount Report?