Account Management
Account Management Q3 2022 Workshop Quiz
Good day! To earn your badge for the Account Management Q3 Workshop, kindly accomplish this quiz. You would need a score or 8 or higher to pass. After passing the quiz, please share the link to DianneG or in the 'One Team, One Dream' Google space.
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Account Management Q3 2022 Workshop Quiz
Questions 1 of 10
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Timer
60
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0
Account Management Q3 2022 Workshop Quiz
Customer Integration will focus on _________ disengagement from customers 0-6 months.
Questions 2 of 10
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Timer
60
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0
Account Management Q3 2022 Workshop Quiz
With personalised communication, you make your customer feel valued.
Questions 3 of 10
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Timer
60
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0
Account Management Q3 2022 Workshop Quiz
These are the key deliverables of the Customer Integration Team, except one. Identify which does not belong.
Questions 4 of 10
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Timer
60
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0
Account Management Q3 2022 Workshop Quiz
Finding out what your customers like to talk about makes your communication more personalised.
Questions 5 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz
Through Customer Integration, the assigned Account Manager will build close relationships with Sales & Recruitment teams to collaboratively improve internal processes that affect new customers.
Questions 6 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz
Customer Integration will focus on identifying growth opportunities and delivering ____________ to customers 0-6 months.
Questions 7 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz
Through Customer Integration, the assigned Account Manager will be accountable for Customer Success delivery to new customers, from signing SOW to 6 months tenure.
Questions 8 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz
When speaking with your customer, begin with the end in mind.
Questions 9 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz
The theme for the Q3 workshop is _______________.
Questions 10 of 10
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Timer
60
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Score
0
Account Management Q3 2022 Workshop Quiz