Technical Support
Tech Support Quiz 1
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Tech Support Quiz 1
Questions 1 of 29
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Tech Support Quiz 1
What is the goal of a network?
Questions 2 of 29
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Ideally, how long should urgent issues be resolved?
Questions 3 of 29
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What is attenuation?
Questions 4 of 29
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A device can have multiple MAC address
Questions 5 of 29
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Session layer is where we transport data between endpoitns and uses port numbers
Questions 6 of 29
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Which OSI layer MAC address is present in?
Questions 7 of 29
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What is the supernet if 192.168.0.0/24 + 192.168.1.0/24 are combined?
Questions 8 of 29
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What type of fibre will be used to connect 2 offices that are 5 kilometres apart?
Questions 9 of 29
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The layer the end users are directly interfacing with
Questions 10 of 29
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This layer adds network addresses and routing information
Questions 11 of 29
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Should UDP be used on voice, or video applications
Questions 12 of 29
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Physical address or burned-in address of a device
Questions 13 of 29
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This describes physical links and how data is formatted
Questions 14 of 29
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UDP does not care about errors in transmission
Questions 15 of 29
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Based on RFC1918, how many blocks were assigned by IANA for private use?
Questions 16 of 29
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This allows you to send real-time data from one application to another whenever a given event occurs
Questions 17 of 29
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Tech Support Quiz 1
This is the preferred platform when asking for help from Cloudstaff Tech Support
Questions 18 of 29
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Which layer in the OSI model the IP address lives in?
Questions 19 of 29
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What is the link called if both ends can receive and transmit data at the same time?
Questions 20 of 29
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Joining or summarizing network is called subnetting
Questions 21 of 29
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What is the acceptable time to acknowledge Tech support requests?
Questions 22 of 29
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What transmission protocol should be used when loading a website?
Questions 23 of 29
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Is it true that the switch is older than the hub?
Questions 24 of 29
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What is the dashboarding tool used by the Cloudstaff Tech team?
Questions 25 of 29
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What type of network is the Cloudstaff network?
Questions 26 of 29
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This is the protocol used for accessing the web
Questions 27 of 29
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Protocol is the "language" used by devices to agree on how data is sent, organized, and handled
Questions 28 of 29
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UDP is a connection oriented protocol
Questions 29 of 29
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Tech Support Quiz 1